Question 1

What is DecodifAI?

Accepted Answer

DecodifAI is an AI-powered document analysis tool that helps you understand legal documents, contracts, and leases. Upload a document and within seconds you'll receive a plain-language summary, red flags, risk score, action items, and negotiation tips.

Question 2

What types of documents can I analyse?

Accepted Answer

We support PDF, DOCX, and image files (JPG, PNG). This covers employment contracts, tenancy agreements, commercial leases, NDAs, service agreements, freelance contracts, and more. If it's a legal document, DecodifAI can analyse it.

Question 3

How do I get started?

Accepted Answer

Simply sign up with your email or Google account, purchase a plan (or grab the Pay As You Go pack), and upload your first document from the dashboard. The AI analysis typically takes 15–30 seconds.

Question 4

Do I need legal knowledge to use it?

Accepted Answer

Not at all! DecodifAI is designed for everyone. We translate complex legal jargon into plain English, highlight the important bits, and tell you exactly what to watch out for.

Question 5

How much does it cost?

Accepted Answer

We offer three options: Pay As You Go (£7.99 for 5 documents — no subscription, no expiry), Pro (£19.99/month for 25 documents), and Business (£49.99/month for 100 documents). All plans include the full analysis suite. Documents over 15 pages use extra credits (16–30 pages = 2 credits, 31–50 pages = 3 credits).

Question 6

Can I try it before committing to a subscription?

Accepted Answer

Yes! The Pay As You Go option is perfect for trying us out. Just £7.99 for 5 documents with no recurring commitment. No subscription required.

Question 7

Do unused credits roll over?

Accepted Answer

Pay As You Go credits never expire. For monthly subscription plans (Pro and Business), your document allowance resets each billing cycle and does not carry over.

Question 8

Can I cancel my subscription?

Accepted Answer

Absolutely. You can cancel at any time and you'll retain access until the end of your current billing period. No hidden cancellation fees.

Question 9

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, Amex) through our secure payment partner, Stripe. Apple Pay and Google Pay are also supported.

Question 10

Are my documents safe?

Accepted Answer

Yes. Your documents are stored in encrypted cloud storage with private access controls. Only you can access your documents through your authenticated account. We never share your documents with anyone.

Question 11

Does anyone read my documents?

Accepted Answer

No human ever reads your documents. They are processed entirely by our AI system. Your documents remain completely private.

Question 12

How is my payment information protected?

Accepted Answer

All payments are processed by Stripe, which is PCI-DSS Level 1 certified (the highest security standard in the payments industry). We never see, store, or have access to your card details.

Question 13

Can I delete my documents?

Accepted Answer

Yes. You can delete individual documents from your dashboard at any time. Deleted documents are permanently removed from our cloud storage.

Question 14

How accurate is the AI analysis?

Accepted Answer

Our AI is powered by state-of-the-art language models and is highly effective at identifying common contractual issues, unfair terms, and important clauses. However, AI analysis is not a substitute for professional legal advice — always consult a solicitor for critical legal decisions.

Question 15

What does the risk score mean?

Accepted Answer

The risk score ranges from 1 to 10 and reflects the overall level of concern in the document. A score of 1–3 is low risk (fairly standard terms), 4–6 is moderate (some issues to be aware of), and 7–10 is high risk (significant red flags that warrant professional review).

Question 16

What are 'red flags'?

Accepted Answer

Red flags are specific clauses or terms that could be problematic, unfair, or unusual. For example, excessive penalty fees, one-sided termination rights, or liability exclusions. We highlight these so you know exactly what to question.

Question 17

What are the 'negotiation tips'?

Accepted Answer

Based on the issues found in your document, we provide practical suggestions for how you might negotiate better terms. For example, suggesting a fairer notice period or recommending that certain clauses be removed or amended.

Question 18

How long does analysis take?

Accepted Answer

Most documents are analysed within 15–30 seconds. Longer or more complex documents may take up to a minute.

Question 19

Can I sign in with Google?

Accepted Answer

Yes! You can sign up and log in using your Google account for a faster, password-free experience. You can also use a traditional email and password.

Question 20

I forgot my password. What do I do?

Accepted Answer

If you signed up with email, please contact us and we'll help you reset your password. If you signed up with Google, simply use the Google sign-in button.

Question 21

How do I contact support?

Accepted Answer

You can reach us by email at markas.katinas111@gmail.com. We aim to respond within 24 hours.

Frequently Asked Questions

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